Frequently asked questions
What exactly do I get?
One vertical HD video (MP4) where each of your photos moves and turns into the next, set to the song you chose.
How long does it take?
Your video is delivered within 14 business days after we receive your photos. Every transition is reviewed by a person before delivery.
How many photos do I need?
At least 2, and up to 10, 30 or 50 depending on the package. Roughly, each photo adds 6 seconds of video, so 10 photos make about a minute.
Is music included?
Yes. Every package includes music; you pick the song when you order.
What happens to my photos?
They are used only to create your video and are deleted 60 business days after delivery. We never sell them or use them to train AI. Details in our privacy policy.
Will the face still look like the person?
Yes, that is our first priority. The AI starts and ends every transition on your real photos, and we redo any clip where the face looks off.
Can I use old or scanned photos?
Absolutely. Scans of prints work well as long as the face is reasonably sharp. Very small or blurry photos may give weaker results.
What if I’m not happy with it?
Tell us what looks wrong and we’ll redo it for free. If we still can’t fix it, you get your money back. See the refund policy.
Can I share the video on social media?
Yes, for personal use you can share it anywhere: WhatsApp, Instagram, TikTok, Facebook or on a screen at your event.
Can I upload photos of children?
Yes, if you are the parent or legal guardian or have their permission. Photos of minors are handled with extra care and deleted on schedule.